Who Makes LOKEME? Store, Customer Service and Parts

The short answer

LOKEME is an Amazon brand best known for portable wardrobe closets. It sells through its own Amazon storefront, LOKEME-USDirect, and its listings name LOKEME as the manufacturer without giving a company address. It has 5 closet models in 11 colour and size listings; the best seller is the LOKEME Wardrobe Closet with 19 mm Steel Frame.

What the listings say about the company

That is all the listings say. We have not found a LOKEME head office, a factory address or a separate company website, so we do not guess at one. The seller shown on a listing is whoever held Amazon's buy box when we checked, and it can change.

LOKEME US Direct

People search for "LOKEME US Direct" because that is the store name on Amazon: LOKEME-USDirect. It is where every closet on this site is sold, and the store link at the top of every page goes there. This site is not LOKEME — it links the listings and, as an Amazon Associate, earns a commission on qualifying purchases at no cost to you.

Customer service

The listings name no phone line or email address. Questions, missing parts and returns go through your Amazon order: open the order and message the seller. Returns follow the policy shown for the order at checkout. When you write about a missing part, give the tube number or connector type from the manual — the parts are all marked.

Replacement parts and the manual

Each closet listing says spare connectors are included in the box. We found no LOKEME listing for spare tubes, covers or connectors on their own, and no online manual. The assembly steps are in LOKEME Portable Closet Assembly Instructions.

Returns and warranty

None of the listings states a warranty term, so do not assume one. Returns follow the Amazon policy shown for your order at checkout, and the listings invite buyers to contact the seller about any problem. Keep the box and the parts bag until the closet is built and standing straight — a return is far easier with everything in it.

Buying tips

Each colour and size is its own Amazon listing, so stock can differ between them: the black version of a model can be in stock while the grey is not. Check the version you want on its own listing — every model page here lists them all with their own links. Measure your space against the listing's size before you order, and pick the frame by what you will hang: heavy coats want the 19 mm or 25 mm frame.

Is LOKEME a good brand?

For portable closets, the ratings say yes. The LOKEME Wardrobe Closet with 19 mm Steel Frame has 4.2 stars from 1,830 ratings, the wide 61- and 82-inch models 4.3 and 4.4 on long records, and every model rates 4.0 or above. It is a budget fabric-and-steel closet brand, not furniture; judged on that, the record is steady.

Every listing

Other LOKEME products

The LOKEME name also appears on 7 newer craft-supply listings — stretch bracelet string, watercolour paper, cardstock, dot stickers and a ring sizer — most with only a handful of ratings. They are not closets and this site does not cover them:

• LOKEME Colored Dot Stickers,4000 PCS(8 Rolls, 3/4")
• LOKEME Ring Sizer Measuring Tool,27 PCS Ring Sizing Kit
• LOKEME 1mm Stretchy Bracelet String,165 FT Rainbow Color
• LOKEME Water Color Paper,9"x12"Watercolor Paper,20 Sheets(140lb/300gsm)
• LOKEME White Cardstock 8.5 x 11,100 Sheets 85lb/230gsm Heavyweight
• LOKEME 1mm Stretchy Bracelet String,657 FT 4 Pieces (2 Black+2 White)
• LOKEME White Cardstock 8.5 x 11,30 Sheets 85lb/230gsm Heavyweight

Questions

Written from LOKEME's own Amazon listings, checked on 2026-09-11. Figures are the seller's own; we have not tested these closets.